Foster open communication and early dispute resolution. This may minimize the chance of misunderstandings escalating into legally actionable EEO problems. An alternative dispute resolution (ADR) program can help resolve EEO problems without the acrimony associated with an adversarial process.
Establish neutral and objective criteria to avoid subjective employment decisions based on personal stereotypes or hidden biases.
Recruitment, Hiring, and Promotion
Recruit, hire, and promote with EEO principles in mind, by implementing practices designed to widen and diversify the pool of candidates considered for employment openings, including openings in upper-level management.
Monitor for EEO compliance by conducting self-analyses to determine whether current employment practices disadvantage people of color, treat them differently, or leave uncorrected the effects of historical discrimination in the company.
Analyze the duties, functions, and competencies relevant to jobs. Then create an objective, job-related qualification standards related to those duties, functions, and competencies. Make sure they are consistently applied when choosing among candidates.
Ensure selection criteria do not disproportionately exclude certain racial groups unless the criteria are valid predictors of successful job performance and meet the employer’s business needs. For example, if educational requirements disproportionately exclude certain minority or racial groups, they may be illegal if not important for job performance or business needs.
Make sure promotion criteria are made known, and that job openings are communicated to all eligible employees.
When using an outside agency for recruitment, make sure the agency does not search for candidates of a particular race or color.
Both the employer that made the request and the employment agency that honored it would be liable.
Terms, Conditions, and Privileges of Employment
Monitor compensation practices and performance appraisal systems for patterns of potential discrimination.
Make sure performance appraisals are based on employees’ actual job performance. Ensure consistency, i.e., that comparable job performances receive comparable ratings regardless of the evaluator, and that appraisals are neither artificially low nor artificially high.
Develop the potential of employees, supervisors, and managers with EEO in mind, by providing training and mentoring that provides workers of all backgrounds the opportunity, skill, experience, and information necessary to perform well, and to ascend to upper-level jobs.
In addition, employees of all backgrounds should have equal access to workplace networks.
Protect against retaliation.
Provide clear and credible assurances that if employees make complaints or provide information related to complaints, the employer will protect employees from retaliation, and consistently follow through on this guarantee.
Adopt a strong anti-harassment policy, periodically train each employee on its contents, and vigorously follow and enforce it. The policy should include:
A clear explanation of prohibited conduct, including examples;
Clear assurance that employees who make complaints or provide information related to complaints will be protected against retaliation;
A clearly described complaint process that provides multiple, accessible avenues of complaint;
Assurance that the employer will protect the confidentiality of harassment complaints to the extent possible;
A complaint process that provides a prompt, thorough, and impartial investigation; and
Assurance that the employer will take immediate and appropriate corrective action when it determines that harassment has occurred.
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